SHIPPING & RETURNS

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SABRINI’S ROYAL TREATS 100% NATURAL PREMIUM DOG AND CAT TREATS

All NATURAL DOG AND CAT TREATS MADE AND SOURCED IN CANADA
100% RECYCLED MATERIAL USED ON ALL TREAT BAGS

Returns

What happens if I don’t like the products I ordered?. Any item can be refunded if it is returned within 14 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We will be happy to provide you with a refund, exchange or store credit (postage not included).

Unfortunately, we do not offer a refund on opened or used products. Likewise, we do not accept returns for purchases made via our retail partners.

What about if the product arrives damaged or is not what I ordered? In this case, we’re happy to provide a refund, replacement, exchange or store credit, including all postage costs. Please make sure you email us within 7 days of receiving your order, so that we can make the necessary arrangements.

How to return products Please email us at returns@sabrinis.com to let us know the reason for the return, then print out a copy of your email and send it back to us with your products. Returns will not be accepted unless you have sent us an email first. This policy helps us help you, and all of our customers in the future.